IT Asset Management (ITAM)

softWrench ITAM can help you control IT costs while maximizing your investments.

Take control over your IT assets throughout their lifecycle, from request to disposal. Account for hardware and software assets—including physical, financial and contractual data—with detailed views and analytics that enable you to make more informed business decisions, reduce costs and increase efficiency.

By capturing information about your IT assets, you will answer key questions such as:

• What assets do I have?
• Where are they being used?
• Who uses them?
• How often do they use them?
• If software, do I have a valid license?

Asset Financial Details will provide you with information such as:

• Was the asset purchased or leased?
• What was the acquisition costs or the lease commitment?
• What do I pay for maintenance?
• When will my contracts expire?
• Is the asset fully depreciated?
• What is the financial impact if I need more or want to consolidate?

ITAM Bulletin Board	New Service Request	Work Order Grid

softWrench IT Asset Management Functionality:

• Service request
• Status updates and tracking via sortable grids
• Problem, incident and change model
• Work log communications
• Select all items from combo-box or check boxes from an asset tree
• Solutions information repository
• Auto-screen shot capture (i.e., error messages)
• Reporting
• One-click easy exporting to Excel or print

Dashboard

• Operations Dashboards
  
  • Displays metrics significant to operations management to make key business decisions

Operations Dashboard

• Executive Dashboard
  
  • Provides high-level metrics to ensure upper management that operations are successful