Enterprise Asset Management (EAM)
Manage all of your assets and the maintenance on a single platform and achieve greater efficiency in asset management.
CMMS and EAM software packages may be used by any organization that must perform maintenance on equipment, assets, vehicles or property.
softWrench EAM provides an easy to use portal for the management and maintenance of your assets.
Regardless of the type of asset, equipment, furniture or vehicles, softWrench EAM ensure easy service requests or work order entries, simply status tracking and robust reporting.
softWrench EAM Functionality
Work Order Management
- Improve workflow efficiency by providing a fast and easy tool for submitting work requests.
- Maintain customer satisfaction with automated alerts when customer requests are approved, rejected and completed.
- Work requests are made easy with softWrench’s advanced security model – user drop-down selections from only those assets or locations assigned to them.
- Optional routing of requests to designated individuals for approval based on business rules.
- Easily search or sort by customer, priority, region, problem type or other user-definable filters.
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| Service Desk Bulletin Board |
Work Orders
- Configure work order screens with layout, fields and operational workflow behaviors.
- Record and track all PM and non-PM work orders and work requests.
- Easily capture labor, parts and material costs by customer, location, department, cost-center or other user-definable criteria.
- Offers user-definable email notification capabilities – automatic or “on demand”.
- Offers user-definable cause, failure and remedy codes specific to asset type.
- Track job time, response time, machine down time and other metrics.
- Upload manuals, drawings or any documents and related them to work orders or assets.
- Print work orders or work order details.
- Export to PDF, Excel or CSV from the softWrench Work Order Grid View
- Offers a mobile work order management system.
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| New Work Order | Work Order Details | Work Order Grid |
Work Scheduler
- Calendar view of your work queue
- Easy to manage aid for resource management and reallocation of work load
- Reschedule and approve work orders
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| Scheduler |
Dashboard
- Operations Dashboard
- Displays metrics significant to operations management to make key business decisions such as:
- Downtime in the last 30 days
- Total cost of operations
- Unscheduled work
- Work request by type
- Equipment failures by type
- Displays metrics significant to operations management to make key business decisions such as:
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| Dashboard |
- Executive Dashboard
- Provides high-level metrics to ensure upper management that operations are successful such as:
- Year-to-date budget versus actual maintenance spend
- Asset cost by manufacturer
- Total Work Orders opened – over 15 days
- Total Work Orders completed by location
- Provides high-level metrics to ensure upper management that operations are successful such as:
